Coaching Skills for Managers

Course Overview

Coaching skills and conversations can evoke awareness within their workplace and empower others to maximise their work-related potential, performance, and growth.

Coaching enables employees and organizations to achieve their goals by unlocking potential and empowering individuals to reach higher levels of performance. It also fosters self-belief, motivation, clarity, commitment, awareness, responsibility, and a readiness to take action.

The Coaching Skills for Managers short course is internationally accredited and provides a strong framework for managers and leaders to spark the best in individuals.

This 12-week management course introduces basic psychology principles around understanding human behaviour and motivation. Explore core coaching competencies defined by the International Coaching Federation (ICF) and gain practical experience in applying your management skills.

The course is designed for working professionals and managers who want to apply coaching skills in their current work contexts. The short course is structured in a work-friendly way, so learners only need to dedicate 6 hours a week to complete the course online. 

Click here to download the course brochure.

Accreditation

The course carries 30 of International Coaching Federation (ICF) education hours. These can count towards the minimum number coach education hours required to qualify as a Associate Certified Coach with ICF if a trainee wants to be credentialed by the global body.

FAQs

Dates and Registration

• Class of 2025 August: 4 August – 26 October
• Class of 2026 April: 1 April – 21 June

Learners are required to attend weekly online interactive classes as the short course is delivered online by a management expert. Download the August 2025 course schedule.

Certification

Upon completion, you will receive a digital certificate of completion as evidence of the skills and knowledge demonstrated.

What You’ll Learn

Over the course of twelve (12) weeks you will explore the following topics:

Week 1: Welcome and Orientation – Introduction to Coaching Skills for Managers

Week 2: Change Principles; Neuro Science Approach – Positive Psychology Approach; The GROW Model

Week 3: Coaching Skills Introduction Session

Week 4: Demonstrating Ethical Practice, Embodying a Coaching Mindset

Week 5: Co-creating the Relationship Part 1: Establishing and Maintaining Agreement, Cultivates Trust & Safety and Maintains Coaching Presence

Week 6: Co-creating the Relationship Part 2: Establishing and Maintaining Agreements, Cultivates Trust & Safety, and Maintains Coaching Presence

Week 7: Communicate Effectively: Listening Actively and Evoking Awareness

Week 8: Cultivate Learning and Growth: Facilitates Learning and Growth

Week 9: Coaching Conversation Practice and Feedback

Week 10: Observed Session Reflection: Group Reflection & Feedforward Session

Week 11: Working with Individuals in the Context of Teams

Week 12: Wrap Up – Continuing Developing Quality in Coaching Knowledge and Skills

Course Outcomes

By the end of this course, you will be able to implement coaching conversations which evoke awareness within your workplace. Learn how to empower others to maximise their work-related potential, performance and growth.

• Gain Knowledge 
  • Experience the core coaching competencies as defined by the International Coaching Federation (ICF).
• Understand Coaching Models 
  • Learn how to apply the skills you acquired in conversations with colleagues and team members in the workplace.
• Practical Application 
  • Introduction to basic psychological principles which will enhance your understanding of human behaviour and what motivates people.
• Customised Feedback 
  • The opportunity to engage with an internationally accredited International Coaching Federation (ICF) coach in a group mentoring session after your practice coaching session.

Educators

Nicky Wilson-Harris

Nicky Wilson-Harris is an eclectic master practitioner in leadership development and growth with experience across all levels in Corporate, Government and NGO sectors.  Her work is supported by extensive training in both coaching and facilitation reflected in local and international credentials. 

She revels in working with emerging complexities, constantly striving to better understand diversity and effect positive shifts in cultural dynamics that are both agile and enduring. Nicky is a Certified Integral® and Ontological Coach. She is credentialed as a Master Certified Coach (MCC) of the International Coaching Federation and as a Master Coach Practitioner of Coaches and Mentors of South Africa (COMENSA). She is a trained ICF coach assessor and mentor coach.

Nicky has been a Faculty Member of SACAP (The South African College of Applied Psychology) for the last 10 years designing and implementing coaching modules for the coach practitioner, advanced practitioner courses and the post-graduate coaching diploma.  She created the introduction to coaching module offered inside the Industrial Psychology degree and contributed to the design and delivery of the online coaching programme offerings.

Linda Aiyer

Linda Aiyer is a Global Leadership Coach and Facilitator with 14 years of experience and over 8,500 coaching hours. She works with multinational corporations across South Africa, the US, Europe, the Middle East, India, and Africa, coaching mid and senior-level management, C-suite executives, and teams. Linda specializes in Business and Personal Effectiveness Coaching, Executive and Leadership Development, Team Performance Coaching, and Training. She also conducts workshops on Leadership Mastery, Team Effectiveness, and Diversity & Inclusion.

In addition to coaching, Linda has been an educator, mentor, and assessor for four years, currently serving on the faculty of two coaching institutions in South Africa and the UK. With over 15 years of senior management experience in corporate strategy, finance, risk management, and IT, she consults on strategy development, organizational effectiveness, and leadership.

Linda holds an MBA, is a Master Certified Coach (MCC), and has an Advanced Certification in Team Coaching (ACTC) from the International Coaching Federation (ICF). She is also a Senior Practitioner with the EMCC (Global).

The Team

The SACAP Global team brings a wealth of knowledge and practical experience across various disciplines. Our expert short course developers and dedicated support team are passionate about sharing their insights to help you get the most out of your online learning journey.