Effective Interpersonal Communication

Course Overview

Communicating is easy, right? But there is so much more to it than you think. Discover the power of communication and sharpen your skills to achieve personal and career goals.

The Effective Interpersonal Communication micro-credential explores the foundations of effective interpersonal communication.

In this 6-week course, you will learn how to listen, read non-verbal cues, respond and express yourself well in the workplace. Discover how communication works and strengthen your personal and professional connections. Look at intercultural communication and the role of perception in effective communication.

Develop your communication skills and learn how to communicate clearly with friends, family and colleagues.

Time commitment per week

An average of 10 – 13 hours weekly.

Is this course for you?

This course is for you if you want to develop your communication skills and learn how to communicate clearly with friends, family and colleagues.

Click here to download the course brochure.

Dates

• Class of 2024 October: 7 October – 17 November

There are no online classes. Course content is released on a weekly basis allowing you to work through course material, and meet weekly targets, at a time that is most convenient to you.

Certification

Stackable Credentials

Stack specified combinations of micro-credentials and they can be recognised as equivalent to a module within the Bachelor of Applied Social Science Degree at SACAP.

Effective Interpersonal Communication can be stacked with Advanced Interpersonal Communication,  and if you meet the minimum entrance criteria, you can enrol for the Bachelor of Applied Social Science Degree and apply for module exemption.

What You’ll Need

• Access to Microsoft Word
• Google Chrome (recommended)
• Stable internet connection

What You’ll Learn

Over the course of six (6) weeks, through videos, readings and discussions, you will:

Week 1: The foundations of effective interpersonal communication.

Week 2: Intercultural communication.

Week 3: The role of perception in effective communication.

Week 4: Verbal and non-verbal communication.

Week 5: Active listening and responding in personal, professional and social settings.

Week 6: Analyse how effectively you communicate.

Course Outcomes

By the end of this course, you will be able to:

• Define the foundations of effective interpersonal communication.
• Analyse language and meaning in an intercultural context.
• Analyse the role of perception in effective communication.
• Examine verbal and non-verbal communication.
• Examine active listening and responding appropriately in personal, professional and social settings.
• Apply the principles you’ve learnt and reflect on your experiences.

The Team

Our short course developers and assessors are expert practitioners. They have been selected for the breadth and depth of experience in their respective disciplines. The team loves sharing their knowledge and online learning expertise to help you get the most out of your learning journey.