Recruiting & Retaining Top Talent
R5,390.00

Course Overview
An organisation’s success depends on the skills of its people. With the right talent in place, a company can flourish.
The Recruiting & Retaining Top Talent micro-credential will teach you the core elements of talent management.
In this 7-week course, you will learn about human resource planning, the principles and practices of employee recruitment and selection, and the role of performance-management in organisations. Understand how to motivate top talent through rewards and compensation.
The course also covers the importance, and implications, of employee relations management and how a manager can deal with employee grievances and conflict.
FAQs
What are the entry requirements?
Anyone 18 years of age or older can sign up for this micro-credential course. There are no academic entry requirements or conditions.
Who is this course for?
This course is for anyone managing a team or wanting to pursue a management role, interested in learning how to find top talent and excel as a manager.
What is the time commitment?
A total of 70 hours is required to complete the micro-credential course. An average of 10 hours weekly over 7 weeks.
What do you need to do the course?
- Access to Microsoft Word
- Google Chrome (recommended)
- Stable internet connection
Is this course accredited?
The micro-credential course is not accredited and non-credit bearing.
What is people management?
People management is the process of effectively recruiting, developing, motivating, and retaining employees to support organisational goals. It involves planning for talent needs, managing performance, handling employee relations and addressing grievances to ensure a productive and positive work environment. Read more here.
Course highlights

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Sharpen your ability to carry out human resource planning.
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Gain skills in spotting talent and managing and rewarding performance.
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Up your game in employee relations management.
Dates
- Class of 2025 August: 11 August – 28 September
- Class of 2025 October: 6 October – 23 November
There are no online classes. Course content is released on a weekly basis allowing you to work through course material, and meet weekly targets, at a time that is most convenient to you.
Learner Experience
Certification
Upon completion, you will receive a digital certificate of competence and badge. Your certificate and badge can be shared on 100+ social media platforms, allowing you to share your achievement with a single click.
Credential Type
The OpenLearning team has reviewed this course to ensure quality academic learning within the Malaysian and Australian credentialing framework.
An OpenLearning OpenCred is a type of credential that can stand-alone, or interact with a formal qualification. OpenCred courses are market-leading online courses that prepare learners for the future of work.
This course has been designed and developed by experts in the field of psychology. The Recruiting and Retaining Top Talent micro-credential is for anyone needing to upskill in this area and offers 80 hours of learning and assessment.
Learners study online with peers and receive robust academic content while acquiring practical industry-relevant skills.
OpenCreds
Completing this course leads to obtaining an OpenCred.
- 80 hours of learning
- OpenCred classification: Pathway
Stackable Credentials
Stack specified combinations of micro-credentials and they can be recognised as equivalent to a module within the Bachelor of Applied Social Science Degree at SACAP. Employee Motivation & Wellness can be stacked with Recruiting & Retaining Top Talent, and if you meet the minimum entrance criteria, you can enrol for the Bachelor of Applied Social Science Degree and apply for module exemption.
What You’ll Learn
Over the course of seven (7) weeks, through videos, readings and discussions, you will explore the following topics:
- Week 1: Human Resource Management Planning and the principles, tools and procedures involved in the process to make sure your departments and organisation has the talent and teams it needs to function well.
- Week 2: Recruitment and selection processes to make sure you get the right people in the right positions.
- Week 3: The role of performance management in organisations to make sure that people know what is expected of them, how they can give their best and how to give them the feedback they need to thrive.
- Week 4: Performance and Compensation Planning. How to motivate staff using rewards and compensation while being mindful of how best – and when – to do so.
- Week 5: The importance and implications of employee relations management.
- Week 6: Employee Grievances and Conflict. The need for policies and procedures that will help a manager deal with employee grievances and conflict and how to deal with a complaint.
- Week 7: Complete a final assessment. Review all aspects of the micro-credential content.
Course Outcomes
By the end of this course you will have:
- Demonstrated your understanding of human resource (HR) planning.
- Demonstrated your understanding of effective recruitment and selection processes.
- Analysed the role of performance-management in organisations.
- Discussed the considerations to be mindful of when it comes to rewarding performance and developing a compensation plan.
- Discussed the importance and implications of employee relations management.
- Evaluated the need for policies and procedures to help a manager deal with employee grievances and conflict.
You will have also created a portfolio of evidence, which you can use to demonstrate your knowledge and understanding of finding and keeping top talent.
The Team
The SACAP Global team brings a wealth of knowledge and practical experience across various disciplines. Our expert short course developers and dedicated support team are passionate about sharing their insights to help you get the most out of your online learning journey.