Organisation Development: Processes & Tools for Effectiveness

Explore the intricacies of organisational development (OD) as both a field and a process, including its critical role in driving effective change within organisations. Through an examination of the cyclical phases of OD—entry, diagnosis, feedback, solution, and evaluation—you will gain a clear understanding of what OD aims to achieve and how it functions in practice. Delve into the dynamics of stakeholder engagement, considering challenges such as resistance to change and strategies to foster collaboration. We will discuss the interplay between employee well-being, engagement, and organisational efficiency, highlighting their interconnected impact on success.  

Identify the purpose, scope, and focus of organisational diagnosis as a critical activity, and the tools and techniques that will enable you to carry it out. You will explore how this phase of the OD process can often be a trigger for resistance to change, and how you can mitigate its impact to achieve stakeholder buy-in. Examine the OD practitioner’s role in navigating the complexities of diagnosing organisations and preparing them for the challenges of an evolving workplace and the Fourth Industrial Revolution (4IR). By the end of the week, you will be equipped to analyse and interpret the diagnostic process, laying the groundwork for impactful OD interventions. 
 

Learn about the essential role of research in the OD process. Explore how surveys, along with other tools like assessments and interviews, are used to collect accurate data for diagnosis. Explore the Diversity, Equity and Inclusion (DEI) considerations of research and the considerations for ensuring you are able to reach each necessary voice to achieve organisational transformation. Uncover the different types of methodologies applied in an OD setting. You will also examine potential threats to the authenticity and quality of data and learn how to apply diagnostic strategies to ensure reliable results.    

Orientate yourself to the types of Organisational Development (OD) interventions that can be applied at different levels of intervention in an organisation to support individuals, teams, and broader organisational transformation. Gain an in-depth understanding of traditional action research, its stages, and how it can be applied to drive change within organisations. Explore the origins and process of appreciative inquiry, focusing on how this strengths-based approach fosters positive change through collaborative dialogue.

An opportunity for you to revisit any content covered in the four weeks of the course in a self-determined manner that is appropriate to deepen and enhance your learning.

Undertake a summative assessment that captures all the key learning outcomes for this course. 

The OpenLearning team has reviewed this course to ensure quality academic learning within the Malaysian and Australian credentialing framework.

An OpenLearning OpenCred is a type of credential that can stand-alone, or interact with a formal qualification. OpenCred courses are market-leading online courses that prepare learners for the future of work.

This course has been designed and developed by experts in the field of psychology. The Organisation Development: Processes & Tools for Effectiveness micro-credential is for anyone needing to upskill in this area and offers 80 hours of learning and assessment.

Learners study online with peers and receive robust academic content while acquiring practical industry-relevant skills.

Completing this course leads to obtaining an OpenCred.

• 80 hours of learning
• OpenCred classification: Pathway

Anyone 18 years of age or older can sign up for this micro-credential course. There are no academic entry requirements or conditions.

This course is for anyone interested in understanding of applying OD processes and associated tools, and is particularly valuable for HR professionals, mid-level managers, or aspiring Organisation Development (OD) practitioners. 

A total of 60 hours is required to complete the micro-credential course. An average of 10 hours weekly over 6 weeks.

• Access to Microsoft Word
• Google Chrome (recommended)
• Stable internet connection

The micro-credential course is not accredited and non-credit bearing.

Organisation Development (OD) is a systematic, evidence-based approach aimed at enhancing an organisation’s effectiveness, adaptability, and performance. Read more here.