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Applied Psychology

Effective Interpersonal Communication

Learn to navigate communication styles and power dynamics to build stronger relationships.

R4,850.00

a lecturer at SACAP speaking to her class

Structure

Set start & end date

Duration

6 weeks

Commitment

10 hours weekly study

Total Hours

60 hours

Start Date

10 August 2026

End Date

20 September 2026

Mode

Weekly content & tasks

Course Overview

Communicating is easy, right? But there’s so much more to it than you think. Effective communication goes beyond words, it shapes relationships, builds trust, and influences both personal and professional success.

The Effective Interpersonal Communication micro-credential explores the foundations of meaningful and effective communication.

Over the course of six weeks, you will learn how to listen actively, interpret non-verbal cues, and express yourself with clarity and confidence in different settings. You’ll explore the role of perception, intercultural communication, and strategies for fostering stronger connections in both personal and workplace interactions.

Through engaging videos, readings, and discussions, you’ll gain practical skills to enhance conversations, navigate diverse communication styles, and respond effectively in social, family, and professional contexts.

Whether you want to improve your ability to connect with colleagues, strengthen personal relationships, or manage communication challenges, this course provides the tools you need to succeed.

Discover the power of communication and sharpen your skills to achieve your personal and career goals.

What You’ll Learn

Over the course of six (6) weeks, through videos, readings and discussions, you will:

Week 1: The foundations of effective interpersonal communication.

Week 2: Intercultural communication.

Week 3: The role of perception in effective communication.

Week 4: Verbal and non-verbal communication.

Week 5: Active listening and responding in personal, professional and social settings.

Week 6: Analyse how effectively you communicate.

Course Outcomes

By the end of this course, you will be able to:

Define the foundations of effective interpersonal communication.
Analyse language and meaning in an intercultural context.
Analyse the role of perception in effective communication.
Examine verbal and non-verbal communication.
Examine active listening and responding appropriately in personal, professional and social settings.
Apply the principles you’ve learnt and reflect on your experiences.

Learner Experience

Elizabeth Lizna Lucas

"SACAP Global never disappoints! I thoroughly enjoyed every second of the Effective Interpersonal Communication course."

Dylan Atkins

''My personal development has been quite substantial. The way the course was presented helped me gain a better understanding of interpersonal communication.''

Riola Mohanlal

"The short course was absolutely amazing! I could relate the content to real life situations and experiences."

Nicole Le Roux

''I enjoyed doing the work in my own time! The Effective Interpersonal Communication course work was very educational.''

Baatse Letlalo

"Exciting and empowering."

Certification

Upon completion, you will receive a digital certificate of competence and badge. Your certificate and badge can be shared on 100+ social media platforms, allowing you to share your achievement with a single click.

Credential Type

The OpenLearning team has reviewed this course to ensure quality academic learning within the Malaysian and Australian credentialing framework.

An OpenLearning OpenCred is a type of credential that can stand-alone, or interact with a formal qualification. OpenCred courses are market-leading online courses that prepare learners for the future of work.

This course has been designed and developed by experts in the field of psychology. The Effective Interpersonal Communication micro-credential is for anyone needing to upskill in this area and offers 80 hours of learning and assessment.

Learners study online with peers and receive robust academic content while acquiring practical industry-relevant skills.

OpenCreds

Completing this course leads to obtaining an OpenCred.

80 hours of learning
OpenCred classification: Pathway

Stackable Credentials

Stack specified combinations of micro-credentials and they can be recognised as equivalent to a module within the Bachelor of Applied Social Science Degree at SACAP. Effective Interpersonal Communication can be stacked with Interpersonal Communication: Relationships & Conflict Management, and if you meet the minimum entrance criteria, you can enrol for the Bachelor of Applied Social Science Degree and apply for module exemption.

Dates

Class of 2026 August: 10 August – 20 September
Class of 2026 October: 12 October – 22 November

There are no online classes. Course content is released on a weekly basis allowing you to work through course material, and meet weekly targets, at a time that is most convenient to you.

Course highlights

Ladies sitting together having a conversation and listening to one another

Interpret verbal and non-verbal communication.
Cover key concepts of culturally sensitive communication.
How to flex your new skills in social and work circles.

FAQs

What are the entry requirements?

Anyone 18 years of age or older can sign up for this micro-credential course. There are no academic entry requirements or conditions.

Who is this course for?

This course is for anyone interested in learning how to communicate clearly with friends, family and colleagues.

What is the time commitment?

A total of 60 hours is required to complete the micro-credential course. An average of 10 hours weekly over 6 weeks.

What do you need to do the course?

Access to Microsoft Word
Google Chrome (recommended)
Stable internet connection

Is this course accredited?

The micro-credential course is not accredited and non-credit bearing.

What is interpersonal communication?

Interpersonal communication is the exchange of information and emotions through verbal, nonverbal, written, and listening interactions. Read more here.

The Team

The SACAP Global team brings a wealth of knowledge and practical experience across various disciplines. Our expert short course developers and dedicated support team are passionate about sharing their insights to help you get the most out of your online learning journey.