Effective Interpersonal Communication

Course Overview

Communicating is easy, right? But there’s so much more to it than you think. Effective communication goes beyond words, it shapes relationships, builds trust, and influences both personal and professional success.

The Effective Interpersonal Communication micro-credential explores the foundations of meaningful and effective communication.

Over the course of six weeks, you will learn how to listen actively, interpret non-verbal cues, and express yourself with clarity and confidence in different settings. You’ll explore the role of perception, intercultural communication, and strategies for fostering stronger connections in both personal and workplace interactions.

Through engaging videos, readings, and discussions, you’ll gain practical skills to enhance conversations, navigate diverse communication styles, and respond effectively in social, family, and professional contexts.

Whether you want to improve your ability to connect with colleagues, strengthen personal relationships, or manage communication challenges, this course provides the tools you need to succeed.

Discover the power of communication and sharpen your skills to achieve your personal and career goals.

FAQs

Dates

• Class of 2025 August: 11 August – 21 September
• Class of 2025 October: 6 October – 16 November

There are no online classes. Course content is released on a weekly basis allowing you to work through course material, and meet weekly targets, at a time that is most convenient to you.

Certification

Stackable Credentials

Stack specified combinations of micro-credentials and they can be recognised as equivalent to a module within the Bachelor of Applied Social Science Degree at SACAP. Effective Interpersonal Communication can be stacked with Interpersonal Communication: Relationships & Conflict Management, and if you meet the minimum entrance criteria, you can enrol for the Bachelor of Applied Social Science Degree and apply for module exemption.

What You’ll Learn

Over the course of six (6) weeks, through videos, readings and discussions, you will:

Week 1: The foundations of effective interpersonal communication.

Week 2: Intercultural communication.

Week 3: The role of perception in effective communication.

Week 4: Verbal and non-verbal communication.

Week 5: Active listening and responding in personal, professional and social settings.

Week 6: Analyse how effectively you communicate.

Course Outcomes

By the end of this course, you will be able to:

• Define the foundations of effective interpersonal communication.
• Analyse language and meaning in an intercultural context.
• Analyse the role of perception in effective communication.
• Examine verbal and non-verbal communication.
• Examine active listening and responding appropriately in personal, professional and social settings.
• Apply the principles you’ve learnt and reflect on your experiences.

The Team

The SACAP Global team brings a wealth of knowledge and practical experience across various disciplines. Our expert short course developers and dedicated support team are passionate about sharing their insights to help you get the most out of your online learning journey.