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Applied Psychology

Effective Interpersonal Communication

Course Overview

Communicating is easy, right? But there’s so much more to it than you think. Effective communication goes beyond words, it shapes relationships, builds trust, and influences both personal and professional success.

The Effective Interpersonal Communication micro-credential explores the foundations of meaningful and effective communication.

Over the course of six weeks, you will learn how to listen actively, interpret non-verbal cues, and express yourself with clarity and confidence in different settings. You’ll explore the role of perception, intercultural communication, and strategies for fostering stronger connections in both personal and workplace interactions.

Through engaging videos, readings, and discussions, you’ll gain practical skills to enhance conversations, navigate diverse communication styles, and respond effectively in social, family, and professional contexts.

Whether you want to improve your ability to connect with colleagues, strengthen personal relationships, or manage communication challenges, this course provides the tools you need to succeed.

Discover the power of communication and sharpen your skills to achieve your personal and career goals.

Time commitment per week

An average of 10 – 13 hours weekly.

Is this course for you?

This course is for you if you want to develop your communication skills and learn how to communicate clearly with friends, family and colleagues.

Click here to download the course brochure.

Dates

  • Class of 2025 May: 12 May – 22 June
  • Class of 2025 August: 11 August – 21 September
  • Class of 2025 October: 6 October – 16 November

There are no online classes. Course content is released on a weekly basis allowing you to work through course material, and meet weekly targets, at a time that is most convenient to you.

Learner Experience

Elizabeth Lizna Lucas  

Elizabeth Lizna Lucas  

"SACAP Global never disappoints! I thoroughly enjoyed every second of the Effective Interpersonal Communication course."
Dylan Atkins

Dylan Atkins

''My personal development has been quite substantial. The way the course was presented helped me gain a better understanding of interpersonal communication.''
Riola Mohanlal

Riola Mohanlal

"The short course was absolutely amazing! I could relate the content to real life situations and experiences."
Nicole Le Roux 

Nicole Le Roux 

''I enjoyed doing the work in my own time! The Effective Interpersonal Communication course work was very educational.''
Baatse Letlalo

Baatse Letlalo

"Exciting and empowering."

Certification

Stackable Credentials

Stack specified combinations of micro-credentials and they can be recognised as equivalent to a module within the Bachelor of Applied Social Science Degree at SACAP.

Effective Interpersonal Communication can be stacked with Interpersonal Communication: Relationships & Conflict Management, and if you meet the minimum entrance criteria, you can enrol for the Bachelor of Applied Social Science Degree and apply for module exemption.

What You’ll Need

  • Access to Microsoft Word
  • Google Chrome (recommended)
  • Stable internet connection

What You’ll Learn

Over the course of six (6) weeks, through videos, readings and discussions, you will:

Week 1: The foundations of effective interpersonal communication.

Week 2: Intercultural communication.

Week 3: The role of perception in effective communication.

Week 4: Verbal and non-verbal communication.

Week 5: Active listening and responding in personal, professional and social settings.

Week 6: Analyse how effectively you communicate.

Course Outcomes

By the end of this course, you will be able to:

  • Define the foundations of effective interpersonal communication.
  • Analyse language and meaning in an intercultural context.
  • Analyse the role of perception in effective communication.
  • Examine verbal and non-verbal communication.
  • Examine active listening and responding appropriately in personal, professional and social settings.
  • Apply the principles you’ve learnt and reflect on your experiences.

The Team

Our short course developers and assessors are expert practitioners. They have been selected for the breadth and depth of experience in their respective disciplines. The team loves sharing their knowledge and online learning expertise to help you get the most out of your learning journey.